Privacy Policy

Effective Date: 3/15/26

TaleTiles (“TaleTiles,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, online store, mobile application, beta products, and related services (collectively, the “Services”).

1. Who We Are

TaleTiles is operated by Fable Dynamics LLC.
Contact: privacy@taletiles.com

2. Scope of This Policy

This Privacy Policy applies to information collected through:

• the TaleTiles website and online store;
  
  

• the TaleTiles mobile app and beta testing programs;
  
  

• communications with us, including support requests, waitlist submissions, and order-related messages.
  
  

3. Information We Collect

We may collect the following categories of information:

Information you provide directly

• Name and email address
  
  

• Shipping and billing information
  
  

• Order details
  
  

• Messages you send to us
  
  

• Story prompts, preferences, and other content you submit through the app
  
  

• Images you submit for tile scanning or story generation features
  
  

Information collected automatically

• Device, browser, and app usage information
  
  

• Log data, crash reports, and diagnostics
  
  

• Cookies and similar technologies used on our website or storefront
  
  

• Basic analytics and performance information
  
  

Information from purchases

If you make a purchase through our store, payment and transaction processing may be handled by third-party commerce and payment providers. We do not store full payment card numbers ourselves.

4. How We Use Information

We use information to:

• provide, operate, and improve the Services;
  
  

• process orders, payments, and fulfillment;
  
  

• respond to support requests and communicate with you;
  
  

• generate stories, audio, and other requested content;
  
  

• identify TaleTiles products or tiles from submitted images;
  
  

• personalize settings such as narrator or playback preferences;
  
  

• maintain security, prevent misuse, and comply with legal obligations.
  
  

5. AI Processing and Service Providers

To provide content generation features, user prompts may be transmitted to OpenAI. We do not use this data to train third-party models, and data is processed solely for the purpose of fulfilling the user’s request.

If you use image-based features, submitted images may also be processed by third-party service providers to identify tiles or support requested TaleTiles functionality.

We may also use third-party providers to support storefront operations, payment processing, hosting, analytics, customer support, communications, and app distribution.

6. Cookies and Similar Technologies

Our website and online store may use cookies and similar technologies for functions such as:

• storefront and checkout operation;
  
  

• security and fraud prevention;
  
  

• remembering site preferences;
  
  

• measuring site performance and basic analytics.
  
  

You can control cookies through your browser settings. Some site features may not function properly if cookies are disabled.

7. How We Share Information

We may share information:

• with vendors and service providers that help us operate the Services;
  
  

• with payment, ecommerce, hosting, analytics, or support providers;
  
  

• when required by law, legal process, or to protect rights, safety, and security;
  
  

• in connection with a business transfer such as a merger, acquisition, or asset sale.
  
  

We do not sell personal information.

We do not use personal information from the app for cross-context behavioral advertising.

8. Children’s Privacy

TaleTiles is designed for family use, but purchases, account setup, and app management should be handled by a parent or legal guardian.

We do not knowingly collect personal information directly from children under 13 except as reasonably necessary to provide the Services in a parent-directed context. We ask parents and guardians not to include sensitive personal information about children in story prompts, support messages, or other free-text fields.

If you believe a child has provided personal information to us in a way that is not permitted, contact us and we will investigate and, where appropriate, delete the information.

9. Data Retention

We retain information only for as long as reasonably necessary to:

• provide the Services;
  
  

• complete transactions and fulfill orders;
  
  

• maintain business and legal records;
  
  

• resolve disputes and enforce agreements.
  
  

Retention periods may vary depending on the type of information and our legal obligations.

10. Your Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information.

You may also opt out of marketing emails by using the unsubscribe link in those messages.

To make a privacy request, contact us at: privacy@taletiles.com

11. Third-Party Services

Our Services may contain links to or rely on third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date above. Continued use of the Services after an update means the updated policy applies.

13. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at:

Fable Dynamics LLC
privacy@taletiles.com